Legal terms for DANA and QRIS records
Our Legal posture starts with clear account ownership, accurate contact details and lawful access. Before account access, we may ask you to complete phone verification so records connect to the correct person. Payment records from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account are
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retained with the related account activity for checking and dispute handling. We do not describe access as universal: it depends on local law, and we may restrict an account when local requirements cannot be met. If you are in Jakarta or elsewhere in Indonesia, read the
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current terms before opening an account, especially when your wallet or bank details change. The policy also explains how to ask about stored data, correct an account detail or question a decision affecting access.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.